# TavolAI

> AI-powered restaurant reservation system — automate bookings 24/7 via WhatsApp, give guests a professional booking page, manage everything from one dashboard.

TavolAI is a SaaS platform that helps restaurant owners and operators automate and manage table reservations. The core product is a 24/7 AI agent that handles reservation conversations on WhatsApp, combined with a branded public booking page and a real-time management dashboard.

## Product

- **AI WhatsApp Agent**: A 24/7 conversational AI that handles reservation requests, modifications, and cancellations via WhatsApp — without any staff involvement. Detects guest language automatically.
- **Branded Booking Page**: Each restaurant gets a public subdomain (`yourrestaurant.tavolai.com`) with their branding, operating hours, and an online reservation form.
- **Real-time Dashboard**: Owners and staff manage all reservations from a single view with day, week, and month calendar modes. One-click approve, reject, and modify actions.
- **No-show Protection**: Restaurants can require deposits at booking time and trigger automated reminder messages (24h before), dramatically reducing no-shows.
- **Multi-language**: English, Spanish, Portuguese, and French — both the booking page and AI agent adapt to each guest's language automatically.
- **Multi-restaurant / Franchise**: Manage multiple restaurant locations from a single account with centralized dashboards and role-based staff access.

## Pricing

| Plan | Price | Key limits |
|------|-------|------------|
| Starter | Free | Up to 20 reservations/month; no WhatsApp AI agent |
| Pro | $1 per reservation | Unlimited reservations; AI WhatsApp agent; no-show deposits; analytics |
| Franchise | Custom | Volume pricing; centralized multi-location dashboard; dedicated account manager |

No contracts. Cancel at any time. Billed monthly in arrears — you pay only for reservations actually received.

## Key Differentiators

- **Pay as you grow**: No flat monthly fee on Pro — pay only when you receive reservations.
- **Zero commission model**: Unlike OpenTable or Resy, TavolAI charges a flat per-reservation fee regardless of party size. No percentage of revenue.
- **WhatsApp-native**: Guests book through WhatsApp, the most widely used messaging app in Latin America and Europe — no app download required.
- **Rapid setup**: Be live in under 10 minutes. No technical skills required.

## Frequently Asked Questions

**Is there a free plan?**
Yes. The Starter plan is free up to 20 reservations per month — no credit card required. Includes a branded booking page, email notifications, and a basic dashboard.

**How does per-reservation billing work?**
On the Pro plan, $1 USD is charged per reservation received. Billed at end of month. Zero reservations = zero charge.

**Do I need technical skills to set up the WhatsApp AI agent?**
No. Connect your WhatsApp Business number, set availability and table capacity, and the AI agent starts handling conversations immediately — setup takes under 10 minutes.

**What languages does the AI agent support?**
English, Spanish, Portuguese, and French. Language is detected automatically from the guest's message.

**How do no-show deposits work?**
Restaurants can require a deposit at booking time. If the guest does not arrive, the deposit is retained by the restaurant. Automated reminders (24h and 2h before) are sent regardless.

**Can I cancel at any time?**
Yes — no lock-in. Cancel from the dashboard at any time. Data remains accessible for 30 days post-cancellation.

## Technical Notes

- Public booking pages are served at `{slug}.tavolai.com` (subdomain routing).
- Supports multi-location management: a single owner account can manage multiple restaurant profiles.
- Staff can be invited with role-based permissions (owner, manager, staff).
- Reservation flow: guest requests via WhatsApp or booking page → AI confirms or routes to dashboard → automated reminders sent → post-visit follow-up optional.

## Contact & Links

- Website: https://tavolai.com
- Register a restaurant: https://tavolai.com/register-restaurant
- Privacy Policy: https://tavolai.com/privacy
- Terms of Service: https://tavolai.com/terms